You could subscribe for CRM_EVENT_PROCESSED webhook and get updates when aml or support tickets was created at whitebird crm.
Webhook structure:
{
“type”: “CRM_EVENT_PROCESSED”,
“linkId”: “UUID”,
“type”: “AmlTicket/SupportTicket”,
“topic”: “some text”,
“createdAt”: “yyyy-mm-ddThh:mm:ssZ”
}